In my last article, “Get comfy with conflict because it’s here to stay”, I described how to prepare your inner state for conflict resolution. The next step is to have that “conversation”. Yes, these can be tough, difficult and unnerving but with the right skills and attitude, a win-win outcome is within your reach.Read More
This article continues from a previous one 'If workplace conflict is natural, what are the best strategies for its resolution?'. Whilst the latter looks at what the organisation could do to manage conflict more effectively, this article looks at what paradigm shifts we as individuals can make to get more comfortable when dealing with conflict.Read More
The impact of workplace conflict is often intangible and therefore its high cost to businesses are rarely measured.The CPP Global Human Capital Report (2008) found that, on average, each employee spends 2.1 hours every week – approximately one day a month – dealing with conflict in some way (being involved in a disagreement, managing a conflict between co-workers, etc.). For the US alone, that translates to 385 million working days spent every year as a result of conflict in the workplace (equating to approximately $359 billion in paid hours in 2008).Read More
With a recent Gallup 142-country study on the State of the Global Workplace showing 77% of New Zealand workers as either not engaged or actively disengaged, engaging and mobilizing employees can feel like a daunting challenge. However, a few simple behaviors can make a huge difference to improve engagement.Read More
Common flaws prevent most organisations from experiencing true authentic leadership and often correcting these flaws is more about stopping what we are currently doing than adapting new more positive habits or having a personality makeover.Read More
In talking to many executives, business owners and leaders in organisations one of the top concerns is that of feeling frequently overwhelmed.
A vicious cycle often ensues: You start feeling overwhelmed with juggling constantly ever increasing demands on your time, resolving complex conflicts, coping with competing priorities and ultimately feeling out of control. The more out of control you feel the higher the feeling of stress and overwhelm.Read More